Shipping Policy

 

Thank you for shopping with us.
We are committed to delivering your orders safely and on time.
This Shipping Policy outlines how orders are processed, shipped, and delivered.

 

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1. Order Processing Time

All orders are processed within 1–3 business days after confirmation.

• Orders placed on weekends or holidays will be processed on the next working day
• You will receive a confirmation once your order is shipped

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2. Shipping Time

Estimated delivery time is 3–7 business days depending on your location.

• Remote or rural areas may take additional time
• Delivery timelines are approximate and may vary due to external factors

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3. Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout
• Free shipping may be offered on selected products or orders above a certain amount

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4. Delivery Partners

We use trusted courier and logistics partners to ensure safe delivery.

• The courier partner will be selected based on your location and product type

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5. Order Tracking

Once your order is shipped, you will receive a tracking ID/link via email or SMS.

• You can use this to track your shipment status in real-time

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6. Delivery Issues

• Incorrect address provided by the customer may lead to delays or failed delivery
• If delivery attempt fails, the courier may retry or contact you
• If the package is returned to us, re-shipping charges may apply

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7. Damaged or Missing Items

• If you receive a damaged package, please do not accept it or report immediately
• If an item is missing, contact us within 24 hours of delivery
• Provide order details and photos (if applicable) for quick resolution

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8. Shipping Restrictions

• We currently ship within India only
• Certain products may have location-based delivery restrictions

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9. Delays

Shipping delays may occur due to:

• Weather conditions
• Natural disasters
• Logistics disruptions
• High order volume

We will keep you informed in case of significant delays.

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10. Contact Information

For shipping-related queries, contact us:

MORNING MOO FARMSTEAD PRIVATE LIMITED

Email: morningmoofarmsteadpvtltd@gmail.com
Phone: +91 8745024946
Address: OFFICE 118, Cross Roads Complex, Bhumkar Das Gugre Road, SNO 130/12, Wakad, Pimpri Chinchwad, Pune, Maharashtra – 411057